Privacy Policy

Commitment to Privacy

Visa Home Lawyers is a registered business name under Paplaw Pty Ltd (ABN 62 653 798 942), who is the incorporated legal practice (ILP) and the qualified entity providing legal services. While Visa Home Lawyers serves as our business trading name for marketing purposes, the entity responsible for providing legal services and with whom you are contracting is Paplaw Pty Ltd.

At Visa Home Lawyers, we are committed to safeguarding your privacy and protecting your personal information. We take this responsibility seriously and share in the duty of securing your information with you. By using our website and services, you agree to the terms outlined in this privacy policy.

Please note that by accessing and using our website and services, you acknowledge and consent to contracting with Paplaw Pty Ltd for legal services and to the terms set out in this privacy policy.

Definition of Personal Information

Our privacy policy defines how we store, maintain, use, and share your personal information. Personal information is defined in the Privacy Act 1988 as any information or opinion about an identified individual, or a reasonably identifiable individual, regardless of whether the information or opinion is true and in any recorded form.

Collection of Personal Information

We collect personal information when you:

• Submit a form on our website.
• Communicate with us via email, phone, or SMS.
• Make a purchase or request our services.
• Interact with us on social media.
• Access our website and utilize our online services.

We may also collect information through cookies and analytics tools to enhance your experience.

Types of Information Collected

The personal information we may collect includes:

• Name
• Address
• Email address
• Phone number
• IP address
• Browser type
• Information submitted through forms

Use of Personal Information

Your personal information may be used for the following purposes:

• To provide legal services and support.
• To communicate regarding inquiries and services.
• To process transactions and manage your account.
• For marketing and promotional purposes.
• To comply with legal obligations.

Sharing and Disclosure of Information

We may share your information with third-party service providers who assist us in delivering our services, including:

• IT service providers
• Payment processors
• Marketing agencies

Your personal information may also be disclosed to parties outside Australia. We will take reasonable steps to ensure that these parties handle your information in compliance with Australian privacy standards.

Security of Personal Information

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse, including:

• Secure data storage
• Access controls for employees and contractors
• Use of encryption where appropriate

However, we cannot guarantee absolute security.

Managing Your Personal Information

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us using the details provided above.

Marketing

We would like to send you information about our products and services that may interest you. You can opt out of marketing communications at any time by contacting us at reception@pblawyers.net.au.

Your Data Protection Rights

You have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under specific conditions.
• Right to Restrict Processing: Request restrictions on the processing of your data under certain conditions.
• Right to Object: Object to the processing of your personal data under specific circumstances.
• Right to Data Portability: Request transfer of your data to another organization or directly to you under certain conditions.

To exercise any of these rights, please contact us.

What Are Cookies?

Cookies are text files placed on your device that collect standard Internet log information and visitor behaviour information. Our website may collect information automatically through cookies or similar technologies.

How Do We Use Cookies?

We may use cookies to enhance your experience on our website by:

• Keeping you signed in
• Understanding how you use our website

How to Manage Your Cookies

You can configure your browser to refuse cookies. However, disabling cookies may impact the functionality of our website.

Privacy Policies of Other Websites

Our website may contain links to third-party websites. This privacy policy applies only to our site, so we encourage you to review the privacy policies of those websites.

Changes to This Privacy Policy

We may update this privacy policy periodically. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.

How to Contact Us

If you have any questions about this privacy policy or our handling of your personal data, please contact us:

• Email: reception@pblawyers.net.au 
• Phone: +61 2 9896 1947
• Address: 28 Aurelia Street, Toongabbie NSW 2146